Terms and Conditions

Welcome to Pupster Tech!

Last Updated: May 29, 2025

1. General

Te Manga Tuia Ltd, trading as Pupster Tech, provides software development, IT repair, and related technology services. These Terms and Conditions ("Terms") apply to all interactions with our website (https://www.pupster.co.nz) and services. By using our website or services, you agree to comply with these Terms.

2. Services and Pricing

• Services Offered: We provide software development, IT repairs, system maintenance, and related technology services.

• Pricing: Our standard rate is $115 NZD per hour (inclusive of GST). We may, at our sole discretion, offer discounts on a case-by-case basis.

• Payment Terms: Invoices are issued upon completion of services unless otherwise agreed. Payment is due within 7 days of invoice receipt. Late payments may incur additional fees or interest as permitted by law.

• Service Estimates: Any estimates provided are for planning purposes only and are not binding unless confirmed in writing.

3. Item Collection and Disposal

• Collection Period: Customers must collect repaired or serviced items within 7 days of notification of completion.

• Disposal or Recovery: If items are not collected within 7 days, we reserve the right to dispose of the items or sell them to recover our costs. We will attempt to notify you before taking such action, but failure to collect within the specified period waives your claim to the item.

4. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to facilitate website functionality and analytics.

• Required Cookies: Essential for website operation and do not require consent.

• Optional Cookies: Used for analytics and marketing. You may accept or decline these via our cookie settings.

• Third-Party Cookies: Some services (e.g., embedded videos) may use third-party cookies, which are accepted if you use those services.

5. Intellectual Property

• Ownership: All content on our website, including software, designs, and documentation, is owned by Te Manga Tuia Ltd or its licensors. All intellectual property rights are reserved.

• License: You may access our website for personal use, subject to these Terms. You must not:

  • Copy, reproduce, or republish our content.

  • Sell, rent, or sublicense our content.

  • Redistribute or modify our content without permission.

• Software Development: Custom software developed for you remains our intellectual property unless otherwise agreed in writing. You may be granted a non-exclusive, non-transferable license to use the software for its intended purpose.

6. User-Generated Content

Certain areas of our website allow users to post comments or content ("Comments"). We do not pre-moderate Comments, and they do not reflect our views. You warrant that your Comments:

• Are lawful and do not infringe on third-party rights (e.g., copyright, trademark, privacy).

• Are not defamatory, offensive, or inappropriate.

• Are not used to solicit business or promote unlawful activities.

We reserve the right to monitor and remove Comments that violate these Terms. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and edit your Comments in any format.

7. Hyperlinking to Our Website

The following may link to our website without prior approval:

• Government agencies, search engines, news organizations, and accredited businesses (excluding soliciting non-profits, charity malls, or fundraising groups).
  Links must:

• Not be deceptive.

• Not imply unauthorized endorsement or sponsorship.

• Fit the context of the linking site.

Other organizations (e.g., consumer/business information sources, charities, educational institutions) may request to link by emailing us with their name, organization, contact details, and linking URLs. We will respond within 2-3 weeks. Approved links may use our corporate name or URL but not our logo or artwork without a trademark license.

8. Content Liability

We are not responsible for content on your website or third-party sites linking to us. You agree to defend us against claims arising from content on your website. Links on any website must not be libelous, obscene, or infringe on third-party rights.

9. Reservation of Rights

We may request the removal of links to our website at any time, and you agree to comply promptly. We may amend these Terms or our linking policy at any time. Continued linking to our website constitutes agreement to these Terms.

10. Disclaimer

To the fullest extent permitted by law, we exclude all warranties and representations regarding our website and services, including:

• Accuracy or completeness of information.

• Availability of the website or services.

• Liability for loss or damage, except where liability cannot be excluded (e.g., death, personal injury, fraud).

As our website and information are provided free of charge, we are not liable for any loss or damage arising from their use.

11. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.

12. Contact Us

For questions or concerns about these Terms, contact us at:

• Email: manager@pupster.co.nz

• Website: https://www.pupster.co.nz