Introduction

Pupster Tech is a trusted IT services provider in Kaitaia and the Far North of New Zealand, specialising in cloud solutions, EFTPOS systems, website development, remote IT support, and local business technology services. Founded with a focus on reliability, precision, and customer-first solutions, Pupster Tech has grown to serve small businesses and organisations across the region, providing high-quality IT support wherever it’s needed.

Our Story / Origins

From the closure of Laurenson Technology, Pupster Tech (originally DoggyTech) emerged with a commitment to doing things differently. Laurenson Technology, owned and founded by Scott and Juicybelle Laurenson, had been a successful business in terms of customers but lacked capital, ultimately leading to its voluntary liquidation. Over 500 devices were sold at auction, and key repair tools and inventory were removed before liquidation, leaving a lasting impression by the local IT community.

Seeing the need for a trustworthy, precise, and customer-focused approach, Pupster Tech was founded on the principle: “Precision is Proven.” Our goal has always been to deliver reliable IT solutions, while prioritising honesty, transparency, and exceptional service.

From the beginning, we partnered with Salman Khan and Chris Shelswell. Chris, a self-taught software engineer, designed numerous websites, while Salman, a junior technician, brought energy and positivity to the team. Salman also collaborated with Brad Panther of Panther Tech, strengthening our network of trusted professionals.

Other companies also originated from Laurenson Technology, including Kaitaia Technology and Kaitaia Cell Phone and Computer Repairs (Scott and Juicybelle Laurenson). Recognising the competitive landscape, Pupster Tech shifted focus from mass cell phone repairs to supporting small businesses and providing comprehensive local IT services.

We briefly partnered with Spark Business, but found their approach inconsistent, often assigning jobs with only days’ notice. In contrast, Pupster Tech emphasises automation, high reliability, and consistent service, with technicians based in Houhora and Coopers Beach, ready to serve every part of the Far North.

IT Network

Pupster Tech is proud to be connected to a broad network of IT professionals and local technology companies, including:

• Brad Panther (Panther Tech)

• Cole Olsen (Tech Tonic)

• Mike Reddy (Reddy2Repair)

• Colin Timmins (Kaitaia Technology)

• Scott and Juicybelle Laurenson (Kaitaia Cell Phone and Computer Repairs)

• Folders Kaitaia

• Noel Leeming Kaitaia

We look forward to the collaborations that will allow all of us to leverage expertise across a wide range of IT disciplines, providing our clients with comprehensive solutions no matter the challenge.

Our Mission & Vision

Our mission to empower local businesses and communities through reliable, efficient, and honest IT services. Our vision is to be the leading technology partner in Northland, delivering precision-driven solutions that bridge the gap between people and technology. We believe in technology that works for you, not the other way around. Our approach combines automation, high reliability, and local expertise to provide services that truly make a difference.

Call to Action

Whether you’re a small business needing IT support, a local organisation seeking reliable technology services, or an individual requiring expert repairs, Pupster Tech is here to help. Contact us today to see how we can deliver precise, trustworthy IT solutions tailored to your needs.

Growth & Partnerships

Over the years, Pupster Tech has expanded its capabilities to include:

Cloud computing and network solution EFTPOS systems setup and support. Website development and digital services Remote IT support and automation solutions

Our focus has been on building long-term partnerships with small businesses, community organisations, and local enterprises, ensuring that every client receives professional and dependable IT services.